When can I place an order?

By phone or fax, you can place your order during the normal business hours of any Sacks store. You can also order online anytime, but delivery is only available during a store's normal business hours. Sacks can deliver outside of normal delivery hours by special arrangement only.

Can I have it delivered at a specific time?

Yes. If you're ordering by phone or fax, please place your order enough in advance to get a 15-minute delivery window. If you're ordering online, simply indicate the time when prompted during the ordering process.

Do I need my fax or online order verified?

Yes. For fax or online orders, you'll receive a confirmation call or e-mail from Sacks to verify that your order has been accepted.

Do you accept large orders?

Yes. For very large orders (20 or more people), please provide Sacks with at least 24 hours advance notice.

Is there a delivery charge?

Sacks charges a small gratuity with delivery orders. This entire amount goes directly to our drivers.